Shipping policy
Shipping Policy:
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Order Processing
- Orders are typically processed within 4 business days (Monday-Friday, excluding holidays) from the date of purchase.
- Each case ships separately in its own box with individual tracking. Multi-case orders arrive in multiple boxes.
- Orders are typically processed within 4 business days (Monday-Friday, excluding holidays) from the date of purchase.
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Shipping Methods
- We offer standard shipping.
- Standard shipping usually takes 3-7 business days for delivery.
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Shipping Rates
- We offer flat-rate shipping.
- Free shipping is available on all orders over $100.
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Shipping Areas
- ZaZa currently ships to all US states, excluding Alaska and Hawaii. We unfortunately do not delivery to international addresses at this time.
Returns Policy:
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Online Order Returns:
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Because our foods are perishable, we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Refund/Replacement requirements are as follows: Photos of product and packaging, description of product, and the lot number on the packaging. Please contact us at hello@zaza-snacks.com for more info!
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Because our foods are perishable, we do not accept returns. We are 100% committed to customer satisfaction and offer refunds and/or replacements on a case by case basis. Refund/Replacement requirements are as follows: Photos of product and packaging, description of product, and the lot number on the packaging. Please contact us at hello@zaza-snacks.com for more info!
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In-Store Purchases:
- Any returns or refunds for products purchased from a grocery store or from another location other than the ZaZa website should be directed to where the product was purchased.